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IT Help Desk Specialist

Sheraton, Cairo
Posted 3 years ago
439Applicants for1 open position
  • 198Viewed
  • 21In Consideration
  • 396Not Selected
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Job Details

Experience Needed:
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Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members

Job Requirements

  • Excellent communication skills
  • Ability to diagnose and resolve basic technical issues
  • Good understanding of computer systems, mobile devices and other tech products
  • Proven experience as a help desk technician or other customer support role
  • Ability to work under pressure

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