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Reservation Agent - Online B2B System

Royal Ambassador
Dokki, Giza
Posted 7 years ago
55Applicants for1 open position
  • 18Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Check daily online bookings in the system .
  • Handle all Daily Travel agents requests .
  • Work on all reservations created to get better rates.
  • Handle on request bookings and get it confirmed.
  • Find new resources for better rates
  • Make telephone calls to the potential customers.

Job Requirements

Skills:

  • Excellent communication skills and strong telephone manner.
  • Very good English - reading and writing
  • The ability to complete rates and dig for the best offers for the request.
  • Good Communication and Negotiation Skills and able to work under pressure.
  • Problem-Solving Skills: Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand, being able to problem solve with a customer will help your job.
  • Very good computer skills.
  • Customer service skills.
  • Work under pressure.
  • Ability to work after hours if needed.
  • Understand the service concept of travel industry
  • Understand the service we present to our travel agents.

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JobsHospitality/Hotels/Food ServicesReservation Agent - Online B2B System