Customer Success Coordinator
Nozol -
Nasr City, CairoPosted 7 years ago48Applicants for2 open positions
- 7Viewed
- 2In Consideration
- 1Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Learn and master all aspects of Nozol platform.
- Support clients through phone, email, chat.
- Clearly communicate resolutions and escalate issues as needed.
- Configure content marketing programs to address client challenges.
- Monitor and oversee client's usage of the Nozol platform.
- Execute customer success initiatives that drive measurable results.
- Work internally, across departments, to deliver compelling solutions for our clients.
Job Requirements
- 1+ year of professional experience, SaaS, technology or client management preferred
- Experience in digital marketing and online content preferred
- Strong organizational skills, written and verbal communication skills are critical to success.
- Self-starter approach to work, with an eagerness to take responsibility and consistently exceed objectives
- Able to analyze issues and develop a clear action plan
- Able to work individually and build partnerships that foster teamwork
- Able to thrive and be flexible in a rapidly changing start-up environment
- Comfort with technology and the ability to discuss basic Internet technologies.
