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Job Description
- Update and maintain information on computer systems and in archives.
- Entering information into the computerized database. it could be sales data or personal information on new clients.
- Help other employees find the information they need.
- Maintains database by entering new and updated customer and account information.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Tests customer and account system changes and upgrades by inputting new data; reviewing output.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- Bachelor’s Degree in Information Technology, Computer Science or related field required
- Industry certifications and memberships a plus
- Excellent IT, communication, leadership and management skills
- Ability to fill multiple roles simultaneously
- Proven track record of maintaining IT structural integrity