Job Details
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Job Description
- Handling customer's inquires.
- Use all acquired skills from training to adhere to the call script to ensure consistency of service.
- Alert Customer operation manager of issues or concerns that required escalation.
- Enter customer data on CRM.
- Maintain Confidentiality of customer's data.
- Adhere to the work Scheduled as planned.
Job Requirements
- Graduated or Under-Grad are welcome to apply with 2+ years experience in Call Center.
- Accurate and fast typing.
- Good Command of English.
- Familiar with CRM.
- Presentable.
