Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
- Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries.
- Apply basic working knowledge of systems, procedures, customers, products and processes to perform assigned functions with moderate reliance on others for direction.
- Work requires some judgment but is performed primarily according to standard procedures with close supervision
Job Requirements
- Excellent Command of the Turkish Language.
- Flexibility with the working hours.
- Ability to work for overnight shifts.
- Skill in verbal and written communication to analyze, interpret and address customer needs.
- Minimum of 0-2 year in a call center environment.