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Job Description
- Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
- Install & Configure Storage
- Installing and configuring server spare parts
- Ability to detect the defective server spare parts and replace it
- Install & Configure UPS
- Install & Configure VMWare VSphere
- Install & Configure Microsoft Hyper-V
- Install & Configure Microsoft Windows Server
- Install & Configure Microsoft Active Directory and design the DNS
- Install & Configure Office 365
- Good Knowledge of Clustering
- Good knowledge of Microsoft Visio & use it to create network diagrams
- Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
- Align closely with the Implementation Project Managers
- Handle multiple installations in parallel and in different stages of implementation
- Quality Control after solving the problem
- Support Interact Technology Solutions customers either onsite, over the phone or remotely
- Following and updating service cases through internal Interact systems (ex: CRM, ….)
Job Requirements
- Minimum 1 years of experience in as a systems engineer and/or implementing software
- Experience with implementations Microsoft Products Exchange (CAS/HUB/Edge).SC2012, Virtualization
- Good knowledge of Microsoft Cloud (Office 365 and Windows Azure)
- Experience with Microsoft DC and Active Directory is a must
- All concepts of GPO/DNS /DHCP is a must
- Experience with implementations for Virtualization (VMware, Hyper-V)
- Love of troubleshooting and puzzle solving
- Minimum of bachelor’s degree in Computer Science or Engineering
- Basic network troubleshooting is a must
- Achieve the required certificates to keep/enhance our partnership
Additional Skills:
- Good knowledge of Servers, Storage (SAN/NAS) configuring arrays, network teaming and NLB concepts, cluster concepts
- Ability to communicate with customers in a proper way
- Ability to investigate, analyze and solve problems
- Good knowledge of DRS and Backup restore retention and Tape Library is a benefit
- Experience working with Teamwork
- Outstanding interpersonal skills including the ability to effectively communicate with persons throughout the organization
- Ability to work collaboratively
- Ability to analyze and resolve complex issues
- Excellent verbal and written communication skills
- MCSA/MCSE