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Maintenance Supervisor - Mobile Phone Maintenance

Sky Distribution
Cairo, Egypt
Posted 7 years ago
27Applicants for1 open position
  • 19Viewed
  • 2In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Claim reporting .
  • Claim analysis depending on branch, model, spare, lab type..
  • Return he Bad Pars.
  • Return OBF (v).
  • Rectify holding claims and confirm the Performa amount.
  • Analysis of operations KPIs such as (TAT, LTR and RRR).
  • Implementing Technical Audits, maintenance and periodic audits.
  • Ordering technical needed tools for labs and ESD setup.
  • Handling Special claims approvals (FWR, LPR …etc.).
  • Matching claims data between maintenance system and GSPN.
  • Set up and implement technical training.
  • Follow up daily claims to rectify when needed.
  • Continues to develop technical knowledge by attending training and monitoring activities.
  • Act as point of escalation (CLAIM ISSUES)

Job Requirements

  • Faculty of Engineering Graduate (Telecommunications)
  • Mobile phones maintenance experience (Samsung Phones preferred )
  • After sales service concepts and skills are required.
  • Age: above 30 years

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