Social Media Moderator / Community Manager
Nasr City, CairoPosted 7 years ago39Applicants for1 open position
- 34Viewed
- 5In Consideration
- 0Not Selected
Job Details
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Job Description
- A good awareness of social media and all aspects of the digital age (Facebook, Instagram,Twitter,etc.)
- Excellent customer service skills and communication skills both orally and written as a lot of work is done via email or online.
- Being able to make a good judgement on individual cases and escalating more serious concerns to members of the senior management team.
- Protect the brand image and increase the brand loyalty with our customers.
- Review user content and escalate or flag as necessary.
- Handling clients orders and requests
- Generating daily and monthly reports.
Job Requirements
- Strong project management and organizational skills
- In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Digg, Youtube, Twitter, Flickr etc.) and how they can be deployed in different scenarios
- Team player, with the confidence to take the lead and guide other departments when necessary
- Sense of ownership
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