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Job Description
- We are looking for a passionate Account manager who will partner with our customers and ensure their long-term success.
- The Account manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.
Responsibilities
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Negotiate contracts and close agreements to maximize profit
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
Job Requirements
- Bachelor’s degree.
- Prefer graduate from AUC or GUC or MIU. Or similar
- Clear understanding of digital advertising and social media
- Stay up-to-date with the latest trends of digital media
- A deep understanding of digital marketing best practices
- Track, measure and report on our cross-functional initiatives via online analytics
- Ability to quickly understand, isolate and resolve issues
- Ability to thrive in a fast-paced, dynamic culture
- Excellent English language level both spoken and written, Other languages are a plus.
- Highly motivated and results oriented
- Strong communication skills.
- Good copywriting and grammar skills essential
- Experience with MS Office (Outlook, Word, Excel, PowerPoint)
