Job Details
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Job Description
- Identify and diagnose issues and problems
- Categorize and record reported queries and provide solutions
- Support problem identification
- Advise users on appropriate course of action
- Monitor issues from start to resolution
- Escalate, if needed, unresolved problems to a higher level of support
- Provide essential online security advice and support
Job Requirements
- Bachelor's degree in Computer Science or any relevant Field
- Exp. in Same field at Least 2 years
- Problem Solving
- Males Only
