IT Service Desk Engineer

Royal Lab Heliopolis, Cairo

72
Applicants for
2 open positions
59
Viewed
27
In Consideration
26
Not Selected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree
Vacancies:
2 open positions
Gender:
Males Only
About the Job
  • Identify and diagnose issues and problems
  • Categorize and record reported queries and provide solutions
  • Support problem identification
  • Advise users on appropriate course of action
  • Monitor issues from start to resolution
  • Escalate, if needed, unresolved problems to a higher level of support
  • Provide essential online security advice and support
Job Requirements
  • Bachelor's degree in Computer Science or any relevant Field
  • Exp. in Same field at Least 2 years
  • Problem Solving
  • Males Only
About this Company

Royal Lab began its career in the field of medical tests since 1998 at the hands of its founders:
Prof. Dr. / Hatem Sibai, professor of medical Biochemistry Menoufia Faculty of Medicine, Chief Executive Officer of Royal Lab.
Dr / Ashraf Magdi Nassif, the... (More)

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