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Bank Back Office Executive ( French Speaker )

Pillars
6th of October, Giza
Posted 7 years ago
26Applicants for40 open positions
  • 23Viewed
  • 20In Consideration
  • 2Not Selected
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Job Details

Experience Needed:
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Salary:
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Skills And Tools:

Job Description

Our client a Leading Multinational Bank

Job Duties:

  • To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements
  • Responsible for relationship building and resolving customer queries and problems in a professional manner
  • Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution

Working Conditions:

  • Working Hours: 24/7
  • Days off: Fridays & Saturdays and some functions are having rotational days off

Job Requirements

Requirements:

  • University Graduate in any discipline
  • Excellent command of written and spoken French and English
  • Ability to understand and interpret numeric data
  • Good conversational skills to hold the attention of the customer on the telephone
  • Ability to build rapport with people
  • Good Computer Knowledge
  • Ability to write business letters and reports

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