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Job Description
- Performing systems maintenance and repair.
- Training users and test new equipment/applications.
- Identifying incidents and perform troubleshooting activities.
- Reporting all incidents and create availability report of all IT equipment and system.
- Analyzing causes and effects of all problems faced.
- Securing Data, system and equipment to ensure integrity and confidentiality of the company’s data.
- Checking Equipment status and add new equipment and remove faulty equipment.
- Participating in new projects & deployments.
- Installing and performing minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Overseeing the daily performance of computer systems.
- Setting up equipment for employee use, performing, or ensuring proper installation of cable, operating systems, and appropriate software.
- Maintaining record of daily data communication transactions, problems, and remedial action taken, and installation activities.
- Reading technical manuals, conferring with users, and conducting computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
- Conferring with staff, users, and management to establish requirements for new systems or modifications.
- Other related duties as assigned.
Job Requirements
- Minimum 0-2 years of experience in the same field.
- Bachelor Degree in Computer Science/information systems or Engineering is required.
- Good English communication skills – written and verbal is required, French is preferable.
- Good interpersonal and communication skills.
- Excellent computer skills.
