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Customer Service Agent

Allamna Integrated Solutions
Nasr City, Cairo
Posted 7 years ago
85Applicants for1 open position
  • 60Viewed
  • 1In Consideration
  • 26Not Selected
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Job Details

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Job Description

  • Coordinates with call center team and all trades for the purpose of communicating and receiving information regarding maintenance requests, work orders, etc.
  • Dispatches work orders to supervisors, department leaders, and technicians for the purpose of dispatching work orders quickly and efficiently.
  • Enters work orders in spreadsheet for the purpose of maintaining orderly record of work orders and tracking status of work orders.
  • Generates various documents using Microsoft Office programs for the purpose of maintaining current, accurate information.
  • Directing maintenance teams to customers location to make the necessary maintenance.

Job Requirements

  • Good English speaking & writing.
  • Attention to details.
  • Works under pressure.
  • Team player.
  • Communication & telephone skills.

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