Job Details
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Job Description
Account Manager is now needed :
- Managing Clients relationships and ensuring their Clients’ Satisfaction through achieving all related metrics KPIS and maintaining to CC LOB Code of Conduct.
Job Requirements
- Bachelor Degree
- 3-5 years of work experience in the Call Center industry 2 of which would need to be in the management of people
- Awareness of Call Center Business
- Operational Knowledge
- Understanding of CRM (and other related software)
- Knowledge of all COPC requirements
