Shared Services Senior Specialis...
Cairo, Egypt
Shared Services Senior Specialist
Cairo, Egyptposted 1 month ago75Applicants for2 open positions
- 31Viewed
- 7In Consideration
- 8Not Selected
Job Details
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Job Description
If you are interested in travelling and working in Benghazi, Libya, you are welcome to apply for this job.
Work Location: Benghazi, Libya (On-site)
- Oversee and coordinate the delivery of shared services, ensuring efficient delivery of HR, procurement, and administrative support across multiple business units.
- Analyze, streamline, and optimize shared service processes to enhance efficiency and reduce operational costs.
- Serve as the primary point of contact for internal stakeholders regarding shared services inquiries and issue resolution.
- Develop and implement best practices, policies, and procedures for shared services functions such as HR, finance, procurement, and IT support.
- Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure high-quality service delivery.
- Lead cross-functional projects aimed at improving shared services operations and driving continuous improvement initiatives.
- Prepare and present regular reports on shared services performance, trends, and recommendations to senior management.
- Support the integration of new technologies and digital solutions to enhance shared services capabilities.
- Facilitate training and knowledge-sharing sessions for shared services staff to foster professional development.
- Ensure compliance with company policies, legal regulations, and industry standards in all shared services activities.
Job Requirements
- Bachelor’s degree in Business Administration, Management, Human Resources, Finance, or a related field.
- 5 to 8 years of progressive experience in shared services, business operations, or a related area.
- Demonstrated expertise in process optimization, service delivery, and stakeholder management.
- Strong analytical and problem-solving skills with a proven ability to drive operational improvements.
- Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
- Experience working in a fast-paced, large-scale organization or conglomerate environment.
- Proficiency in using enterprise resource planning (ERP) systems and shared services management tools.
- Ability to manage multiple priorities and projects simultaneously with attention to detail.
- Strong organizational skills and a proactive approach to identifying and resolving issues.
- Commitment to upholding confidentiality, integrity, and professionalism in all interactions.
