French Customer Service Rep. - Multinational Bank
Pillars -
6th of October, GizaPosted 7 years ago45Applicants for40 open positions
- 44Viewed
- 36In Consideration
- 3Not Selected
Job Details
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Job Description
Our client a Leading Multinational Bank
Job Duties:
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements
- Responsible for relationship building and resolving customer queries and problems in a professional manner
- Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution
Working Conditions:
- Working Hours: 24/7
- Days off: Fridays & Saturdays and some functions are having rotational days off
Job Requirements
Requirements:
- University Graduate in any discipline
- Excellent command of written and spoken French and English
- Ability to understand and interpret numeric data
- Good conversational skills to hold the attention of the customer on the telephone
- Ability to build rapport with people
- Good Computer Knowledge
- Ability to write business letters and reports
