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Job Description
- Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.
- Selling new or additional products or services to current buyers
- Finding additional buyers within the existing customer location;
- Selling additional customer locations.
- Sells the firm’s complete offering of products and services.
- Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
- Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
- Pro-actively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
- Manages assigned customers’ transition from the Business Development group during customer implementation.
Job Requirements
- Four year college degree from an accredited institution.
- Minimum one years of sales experience in a business-to-business, large/strategic customer segment; or a record of achievement in the Account Manager position.
- Educational Sales background preferred
- PC proficiency
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