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Job Description
- Handle all customer complaints with a pleasant, professional and efficient manner.
- Meet CSI (Customer Satisfaction Index) sales & service monthly survey calls.
- Maintain all complaints in tacking complaint system.
- Ensure high level of customer satisfaction and enhancing Toyota Egypt image to meet and exceed the set standards.
Job Requirements
- Excellent communication skills
- Customer service skills
- Fluent English
- Interpersonal Skills
- Problem Solving
- Team work
