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Senior Customer Service Representative - Alexandria

Softxpert Incorporation
Alexandria, Egypt
Posted 4 years ago
274Applicants for1 open position
  • 78Viewed
  • 13In Consideration
  • 0Not Selected
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Job Details

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Job Description

Senior Customer Service Representative Responsibilities Include:

  • Resolve product or service problems by clarifying the customer's complaint
  • Follow communication procedures and policies
  • Maintain a positive and professional attitude toward customers 
  • Ensure customer satisfaction and provide professional customer support
  • Respond promptly to customer inquiries

Job Requirements

  • Business degree or related discipline.
  • Proficiency in MS Office is a must. 
  • Fluent English speaking and writing.
  • Exceptional customer service skills.
  • At least 4 years of customer service experience preferably with American accounts.
  • Familiar with supporting online software applications.
  • American accent is a plus.

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