Front Office Agent

IMI - New Cairo, Cairo

Applicants for
30 open positions
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
30 open positions
About the Job
  • Working as a front office agent in kidzania
  • Interact with the children and implement the dynamics in compliance with documentation, guidelines and procedures determined by the commercial partners
  • Attend and provide solution to visitor complaints and simple problems and direct them to the Coordinator if needed
  • Keep control of visitor affluence through the system and manually, in case of system failure or absence
  • Elaborate daily the establishments elements checklist, completely and exactly
  • Elaborate establishments raw materials inventory
  • Elaborate establishments theming elements montage
  • Identify failures, shortage of raw materials, utensils or elements and report these to the Area Coordinator
  • Manage and control educational and entertainment facility funds in compliance to the policies and procedures of KidZos Treasury
  • Elaborate the establishments cleaning tasks upon arrival, leaving and during the operation
  • In addition to any extra responsibilities assigned by Management
Job Requirements
  • Previous guest service experience preferred.
  • Excellent communication skills required.
  • Must be fluent in verbal and written English.
  • Previous call-center experience preferred.
  • Excellent listening and comprehension skills required.
  • Be up to date in dynamics, attending trainings due to changes or dynamics renovations
About this Company

IMI is a “Management Development” company that provides integrated solutions to help companies grow and learn more rapidly than ever before in today’s whirlwind of a market place.
IMI consists of three divisions: Training & Development, Marketing & Management Consultancy... (More)

Industry: Education
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