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Job Description
- Manage key accounts
- Act as the point of contact for clients
- Organize regular client meetings to discuss their requirements
- Resolve problems and handle complaints in a timely manner
- Identify new potential customers
- Establish best practices
- Suggest innovative ideas to increase sales and improve customer experience.
- Maintains national sales staff by recruiting, selecting, orienting, and training employees.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- Hands on experience with customer service
- An ability to gasp clients needs and to increase customer engagement
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Analytical and time-management skills.
- Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing.