Business Solutions Development Analyst

Innovation:

• Develop the strategy and methodology criteria for assessing the ideas and solutions till having a shortlisted solutions to be included in the EBU roadmap
• Work closely with partnership team to build the effective and coherent digital ecosystem for Etisalat to embrace different layers of business strategies as well as service and infrastructure development.
• Contribute in defining the solution strategy to ensure proper planning for the product / solution lifecycle and maximum ROI.
• Identify the unique selling proposition
• Develop the detailed technical/ commercial product description documents (PD) and work closely with commercial solution design (CSD) to simplify impact analysis (IAS).
• Develop solutions for market development programs

Customer Centricity:

• Identify customer needs and put a customer centric strategy.
• Scan the market for the new product/solution ideas through meeting with vendors, Etisalat group, and attending webinars, industry events and conferences to ensure that we provide to the Egyptian market best-in-class products.
• Secure management alignment and approvals for concepts documents through gates (Commercial, Spotlight, CxO’s and GTM)
• Reduce churn by increasing customers’ stickiness and loyalty.
• Interface with different departments (Internally and externally) to ensure best class quality to the launched products and approve go-to-market and UAT (User Acceptance Test) which directly contribute to revenues.
• Draft the new services customer’s contract
• Ensure UAT (user acceptance test)
• Ensure Post production acceptance and soft launch activities.

Revenue Contribution:

• Tackling different segments (Consumer, SoHo, SME and Large Enterprises)
• Contribute in GSM revenues by bundling GSM services with new Solutions to upsell the GSM services
• Develop bundles and new products with price points.
• Securing the budget and targets through developing the business cases.
• Empower the sales by having “customization & enhancing the off the shelf products” to increase sales gross adds, revenues, customer satisfaction and decrease time to offer.
• Direct responsibility for revenues (3 months management) same as marketing team.
• Deliver approved product/service specification to time/scope and budget
• Brief and train the sales force at each launch to ensure that they are aware and updated by the latest solution status and plans.
• Handovers to Product Management launched products to develop on-going business case targets
• Avail contest programs to boost sales.
• Develop respective dashboards to ensure visibility of subjective and objective targets achieved.

Cost Optimization:

• Ensure solution cost structure is best optimized.
• Maximizing the company bottom line via increasing revenues and minimizing the cost structure.
• Reporting on projects KPIs and manages risks to plan.
• Develop Product description with CSD and review Impact analysis.
• Define the product provider either ISP or Etisalat.
• Work with external third parties to assess partnerships and licensing opportunities to maximize the return on investment.
• Negotiate with vendors / partners for better business opportunities.

Branding:

• Be an expert with respect to the competition.
• Directly contribution to Etisalat brand image via cobranding with global names.
• Communicate with the Marketing Communications team to develop ATL and BTL activities and collateral.
• Get NTRA required approvals for new products/services/ ICT Solutions.