Job Details
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Job Description
Provide office support services in order to insure efficiency and effectiveness. (90%)
Main activities:
- Deal directly with customers either by telephone, electronically or face to face.
- Scheduling and confirming customer's appointments.
- Handle multi-line phone system.
- Collect payments to services provided.
- Respond promptly to customers inquires.
- Handle and resolve customer's complaints.
- Completing and providing forms and records.
Support the executive director and other staff. (10%)
Main activities:
- Communicate and coordinate with internal department.
- Develop and maintain accurate filing system.
- Check CS E- mail and reply special requests.
- Make sure the waiting area and office are clean and tidy.
Job Requirements
Basic Skills:
- High communication skills.
- Very Good computer skills.
- Active Learning.
- Active Listening.
- Critical Thinking.
- Fluent English Language (Speaking& Writing)
- Numeric, oral and written language applications.
- Attention to detail and accuracy.
- Have a genuine interest in working with and helping customers.
- Be able to work as part of a team.
- Good looking, patient, honest and calm.
- Able to work under pressure.
- Live in 6 of October/ Zayed city.
