Assistant Manager (Banking) - French Speaker
Pillars -
Cairo, EgyptPosted 7 years ago79Applicants for1 open position
- 41Viewed
- 36In Consideration
- 3Not Selected
Job Details
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Job Description
Our Client : A Well Known Multinational Bank
Job Description:
- To assist the management in running operations.
- To make sure that work is organized and processed / completed within agreed timescales. Ongoing monitoring and review of workflow and priorities are in accordance with procedures.
- To make sure that Process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer Service Level Agreements (SLAs)
- To make sure that Procedural changes / new initiatives are reviewed, fully communicated to and implemented by the teams under control.
- To make sure that Processes are regularly reviewed to identify improvements, which will enhance operational and financial effectiveness.
- Pro-actively identify problem situations and resolve to give maximum customer satisfaction. Escalation used only where necessary.
- Motivate and develop team members including specific attention to individual development or action plans as required to achieve business objectives.
- To make sure that Team members are regularly briefed and made aware of individual/team performance achievements/targets.
- Complete progress reviews on performance and development plans within agreed timescales and provide ongoing feedback to senior management
- Ensure quality and productivity standards are maintained whilst coping with staff turnover and inexperienced staff.
- MI and other business data requirements are completed accurately and supporting statistics/reports/returns are presented to business/management within agreed timescales.
- To maintain internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Job Requirements
Do you have what it takes?
- Experience in Managerial Level from 1 - 2 years.
- Ability to speak and understand French fluently.
- Excellent communication skills
- Good numerical and decision making skills
- Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals with strong organization and planning skills along with the ability to handle Capacities and MI reporting
- Ability to build and maintain relations with business units and continuously give feedback by stringent follow up on service level agreements.
- Demonstrate strong analytical and statistical skills. Evidence of strong operational decision making and be able to provide analytical support to the teams
- Evidence of process management skills with an ability to initiate process improvements
