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Job Description
- Maintain accurate and detailed records of the indebtedness of individual customers.
- Apply collection effort to secure settlement of outstanding receivables in accordance with agreed terms.
- Enforce and follow up on payment commitments from customers.
- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function. Demonstrates basic knowledge of a technical or specialty area.
- Readily learns and applies new information/concepts in area of practice.
- Responsible for work processes that affect the success of own role and contribute to the overall performance of the department.
- Set and monitor monthly collection targets by territory service center.
- Allocation of customer payments against relevant invoices, following up on part payments.
- Analyze and make recommendations by customer to minimize bad debt exposure.
- Distribution of invoices and statement of account to all credit customers.
- Liaise with Sales regarding incorrect pricing .
- Review Aged Debt Analysis with each Territory Manager, to establish existing and potential bad debt exposure.
- In conjunction with the Area Sales Manager and the National Sales Manager co-ordinate and distribute credit suspension letter.
- Manage assigned customer portfolio to maintain AR and bad debt exposure.
- May decide on effective collection method to be applied to certain customers; release of collection letters. Needs Sales advice and approval on suspension of credit facilities and writing off charges.
- Work under general supervision with regular review and guidance from a supervisor.
- Refer complex and unusual problems to supervisor.
Job Requirements
- Fluent English is a must.
- Bachelor Degree in accounting or finance major.
- 1- 3 years of experience in related field.