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Moderation Team Leader - Cairo

Togar
New Nozha, Cairo
Posted 4 years ago
51Applicants for1 open position
  • 18Viewed
  • 2In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • We are looking for A Moderation  Team Leader who can provide excellent user experience, and knows how to manage their team well, and how to motivate them.. and how to build a  good relationship with our customers.
  • Working alongside Tagerly’s Marketing Department to generate new ideas for social content to drive communications
  • Planning social content along-side the social media manager to ensure that it’s relevant and engaging
  • Help in proposing and writing engaging copy for use on relevant social media platforms;
  • Engaging with Fans and Followers to build relationships with the community and encourage engagement
  • Help with preparation of reports on social media engagements within the community
  • Monitoring the success of the community and of social media in terms of the overall marketing strategy
  • Respond to queries (Intercom) in a timely manner and monitor customer reviews
  • Liaising with internal departments to relay customer feedback insights gained from online conversations within the community
  • Identify, initiate, and deepen relationships with various community stakeholders;
  • Implement meetings, surveys, and other ways for communicating with, and receiving feedback from, the community about Tagerly and its initiatives;
  • Attend community meetings on behalf of Tagerly to hear community concerns, provide information about community engagement, and advocate for participation;
  • Attend programs and events relevant to the industry to better understand community interests and activities;
  • Create mechanisms for internal and external evaluation of engagement initiatives;
  • Distribute information to the community and broader publics through multiple channels;
  • Compile collected information for the CEO to regularly present to Tagerly’s Board and staff leadership.

Job Requirements

  • Positive attitude and a sense of humor
  • Computer Literacy (Word, Excel, and PowerPoint)
  • Communicates clearly and with confidence, both in person and in writing
  • Excellent interpersonal skills, ability to build relationships with people of all ages and backgrounds
  • Excellent attention to detail
  • Ability to be imaginative, innovative and entrepreneurial
  • Capable of working with minimum supervision and in taking the initiative
  • Able to contribute to a working culture that is open and responsive to change
  • Capable of working under pressure and to tight deadlines
  • Willingness to work select weekends throughout the year and to occasionally adjust hours to accommodate the needs of the job.

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