Sales Representative/Service Advisor - Mansoura

Job Description:

Position Title: Sales Representative.

Reports to: Sales Manager.

Primary Function:

This position is responsible for the registration process of new students to programs and services that appropriate to their language needs and goals. A Sales Representative is a professional with the ability to sell the value of education. In this role, the Sales Representative will attract, interview, and follow up with students seeking to improve their English.

Areas of Responsibilities:

• Receive inquiries and conduct outbound phone calls to prospective students.
• Develop and implement a plan for generating referrals and personally developed leads (PDL’s) from, including but not limited to, current students, every phone contact and every interview.
• Create interest through phone calls and scheduling appointments with prospective students.
• Interview prospects and schedule level assessments to determine their needs and goals.
• Conduct presentation utilizing company approved materials highlighting features and benefits related to prospects’ interests.
• Provide program expectations for successful completion of programs.
• Follow up on all inquiries that fail to schedule an interview or fail to show for an interview.
• Encourage students to register to suitable programs according to Alternative Education’s standards.
• Develop and implement an aggressive plan to follow up on all applicants to meet or exceed weekly, monthly, quarterly and annually targets established monthly by the Director of Sales.
• Complete all required forms for enrollment and schedule the registration.
• Follow up with students to meet their financial commitment according to Alternative Education’s policies.
• Collaborate with the branch Sales Manager and Training Coordinator to ensure the smooth functioning of the enrollment process according to Alternative Education’s enrollment procedures.
• Supply the Training Coordinator with accurate information about the students’ needs, calendar and objectives.
• Maintain contact with current customers ensuring their satisfaction with Alternative Education’s programs.
• Immediately report student complaints to TC to enable instantaneous actions to obliterate student dissatisfaction.
• Take necessary precautions to protect equipment, materials and company resources.
• Accurately report sales forecasts to the Sales Manager.
• Achieve a minimum of 90% of sales targets.
• Perform other duties as assigned.
• Works daily with students, Sales Manager, other sales staff. Collaborate regularly with Training Coordinators.