IT Technical Support (2nd line )

An International Company working in FOOD & Beverage is looking to hire “ Technical Support” (2nd Line )

• Installation, configuration, and maintenance of PCs, printers, networking equipment, and network operating systems.
• Rolling out new equipment, as well as performing corrective and preventative measures on existing equipment.
• Configuration of authentication, authorization, and directory services.
• Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers, etc.
• Keep an eye out for needed updates
• Support and administer third-party applications
• Set up user accounts, permissions, and passwords
• Resolve problems reported by end-user
• Implementing network security policies
• Rolling out new versions of the applications on staging and production environments including monitoring performance and security.
• Handle user and asset management by managing users, roles, and permissions and keeping the inventory of hardware, software, and applications.