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Job Description
WHAT ARE WE LOOKING FOR?
An energetic and positive individual who loves interacting, talking and socializing through social media and other platforms. Someone who had a great sense of humor and eye catching ideas that might help in community engagement
If you are a tech savvy and a people person, WE WANT YOU!
DUTIES AND RESPONSIBILITY
- Handling engagement of our communities ( twitter replies, Facebook, discord, slack or even our discussion forums)
- Answering Q&A’s and customer’s feedbacks
- Content marketing and networking and connecting with customers
- Monitor blog comments of Serverhub customers and reach out to them via Twitter or email
- Finding another ways to reach Serverhub’s community online
- Build stronger brand advocacy across the web
- Build peer to peer interaction and support in the community by participating in active topics, and sharing knowledge with new members
- Lead by example by maintaining an active, positive presence in the community. Uphold the community guidelines, step in if users begin to argue with one another, and drive conversations toward productive outcome
- Advocate for our brand both online and offline
- Champions should follow community Categories so that they are aware of new topics posted by your company or other community members
Job Requirements
QUALIFICATIONS:
- History of positive contributions within the community
- Demonstrated positive engagement and participation
- Demonstrated product knowledge
- 2 years experience and up or equivalent to the job role
- Excellent English Communication Skills
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