Job Details
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Job Description
General description:
The position will be responsible for all the business operation and management support available operating systems and monitor its performance and contribute to the development of measuring the efficiency of their performance.
Responsibilities
Perform troubleshooting & support:
- Analyze problem and research solutions.
- Query existing knowledge base.
- Identify, test, and implement solutions.
- Manage system resolution with available resources.
- Communicate technical solutions and implementation processes.
- Implement long-range solutions.
- Communicate technical solutions and implementation processes.
- Document hardware and software problems and resolutions.
- Support back ends.
- Give input to operational strategy related to business/technology strategy.
Perform hardware and software installation, configuration, and upgrades
- Identify and interpret the project requirements.
- Evaluate present data and system configuration.
- Develop installation plan.
- Install, configure, and test system hardware and peripherals.
- Install, configure, and test new operating and application software and software upgrades.
- Perform quality checks on outcomes of work performed.
- Document system installation, configuration procedures, and current configuration.
Perform system operations, monitoring, and maintenance
- Operate computer system and run system applications.
- Perform system diagnostics.
- Monitor and analyze system performance.
- Optimize system performance through software and hardware configuration.
- Develop and implement preventative maintenance plan.
- Evaluate maintenance processes and outcomes.
- Communicate and document maintenance procedures and system status.
- Perform hardware and software installation, configuration, and upgrades
- Monitoring systems to ensure system availability to all users and performing necessary maintenance to support system availability.
- Document hardware and software problems and resolutions.
- Design, implement, troubleshoot, analyze, and maintain the IT Infrastructure; including Windows servers’ administration & Virtualization.
- Document system installation, configuration procedures, and current configuration.
Job Requirements
Job Requirements:
Qualifications and required experience:
- Computer science or relevant discipline graduate.
- 3 years’ relevant experience in System & Infrastructure Administration.
- Excellent analysis, design, and trouble shooting skills.
- Certified Exchange Administrator (MCTS, MCITP, MCM …) is preferred
- Certified System Administrator (MCSE, MCSA, MCITP …) is must.
- Master of Exchange 2010, 2013 administration/configuration/design.
- Master of Windows 2003/2008/2012 server administration.
- Master of Active Directory 2003/2008/2012 and Group Policy management.
- Extremely familiar with WINS, DNS, DHCP, and TCP/IP, SMTP.
- Familiar with System Center 2012 Portfolio is preferred.
- Familiar with current virtualization technologies.
- Master of IIS 6.0, IIS 7.0 and IIS 7.5
- Familiar with Linux OS is preferable.