Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Keep records of calls and sales and note useful information
Job Requirements
- Excellent communication and listening skills
- A polite and friendly manner (being rude never gets you anywhere)
- Lots of initiative
A positive attitude
- Proven experience as TeleSales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
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