Job Details
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Job Description
- Responding to queries
- Troubleshooting and diagnosing problems
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Running reports to analyses common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software to make changes and fix problems
Job Requirements
- Bachelor's degree in Computer Science or a related field
- CCNA and MCSA course.
- Strong working knowledge of computer systems, hardware, and software.
- Good problem-solving, analysis and teamwork skills.
- Excellent communication and interpersonal skills.
- Openness to learning new technologies.
- Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems
- Familiarity with both PC Hardware and Software
- Experience with Network Repairs and Analysis
- Ability to Communicate Effectively to fix issues and feel satisfied with the experience
