Account Manager

• Introduce the service to the clients
• Expand Accounts both horizontal and vertical.
• Achieve client full satisfaction through real partnership relation in a very ethical way with the highest profitable margin for the company.
• Smoothing the work flow through correct and accurate data interpretation and delivery.
• Close market monitoring to keep the lead position of the company through proactive not reactive actions

JOB RESPONSIBILITIES:

• Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities.
• Initiates sales process by building relationships; qualifying potential; scheduling appointments.
• Develops sales by making initial presentation; explaining products and services; introducing new products and services.
• Closes sales by overcoming objections; preparing contracts.
• Managing a portfolio of accounts through acting as the link between the client and the agency to ensure the client’s needs and goals are met.
• Responsible for client relationship around day-to-day deliverables
• Manage client expectations - bring issues with solutions to clients’ attention before they become problems, or advise a client of potential deliverable delays
• Responsible for achieving revenue of a territory in terms of:
• Manage the current client portfolio
• Acquire new clients
• Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.