Job Details
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Job Description
Responsibilities:
- Answer calls professionally & respond to customer inquiries.
- Handle and resolve customer complaints.
- Provide customers with product and service information.
- Process orders, forms and applications.
- Identify and escalate priority issues.
Job Requirements
- Excellent communication & problem solving Skills.
- Knowledge of customer service principles and practice.
- English is a plus.
- Graduates Only.
- Flexible with shift basis (9 hours rotational shifts 5 days a week).