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Job Description
- Greet and welcome visitors and patients to the clinic; make them comfortable while taking information regarding their visit to the clinic from them
- Give appointments to patients who want to see the doctor and inform the doctor of their arrival
- Process patients’ files, and explain the clinic’s policies to them
- Ensure that stationery needed for the smooth operation of the reception desk are always available
- Ensure that the clinic is opened at the appropriate time directed by the doctor and supervise cleaning of the clinic to create a clean and healthy environment
- Direct patients to specific locations where they’ll be attended to and guide them through the clinic’s procedures
- Ensure that patient data are accurate and are updated from time to time
- Check stock of equipment and inform management of shortages
- Collect revenue by recording financial information; collect charges for services; and record third party claims
- Understand insurance packages and make necessary documents available to insurance agents when the need arises
- Inform patients when test results have been confirmed.
Working Conditions :
- 8 working hours.
- 6 working days.
Job Requirements
- Bachelor degree.
- Gender any
- Good command of English language spoken and written.
- Very good user of Microsoft office.
- Customer oriented.
- Listening, Professionalism, and Customer Focus.
- Telephone Skills and Verbal Communication.
- Ability to work under pressure.
- Very Good organization and ability to work under pressure and deadlines.
- Ability to verbally communicate effectively with guests and co-workers.
- Preferably work experience in Hospitals
- Night Shift