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Job Description
We are a web solutions (web design & develop - social media marking - E commerce )software & Mobile apps CO
- The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:
- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
- Pre-sales involves giving detailed information about technical specifications and the ways in which they could meet a customer's needs. This often includes demonstrating those features before a sale.
- Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
- Identifying and developing new business through networking and courtesy and follow-up calls;
- Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
- Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
- Developing effective sales plans using sales methodology;
- Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
- Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
- Meeting sales targets set by managers and contributing to team targets
- Networking with existing customers in order to maintain links and promote additional products and upgrades;
- Handling hardware or software problems and faults and referring on to specialist technical colleagues
- Responding to tender documents, writing proposals, reports and supporting literature;
- Managing workload in order to organize and priorities daily and weekly goals;
- Contributing to team or progress meetings to update and inform colleagues.
Job Requirements
- Experience in E marketing is plus
- 2-5 years of experience