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Network Security Engineer

Orange Business
Nasr City, Cairo
Posted 3 years ago
102Applicants for8 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Key tasks and responsibilities:

  • Troubleshooting and resolving high complexity customer faults.
  • Provide next level technical support for Level 1 Specialists.
  • When the resolution is not possible ensure that the fault is passed to the most appropriate escalation group able to resolve it.
  • Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through official Change tools.
  • Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through Problem Management Dashboard.
  • Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
  • Manage customer (internal and external) requirements and provide them with regular updates as per each of the service support processes.
  • Perform service improvement actions managed by senior engineers and update the action plan of the SIP.
  • Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.

Job Requirements

Skills and Qualifications:

  • Excellent IP networks background
  • Very good understanding of network security technologies (IPsec, VPN, AAA, CISCO security, PKI, RAS, RADUIS, TACACS, Firewall, Antivirus,).
  • Basic understanding of UNIX and Linux.
  • Good understanding of IT & operating systems.
  • Excellent phone business communication & facilitation skills.
  • Good understanding of incident & change management processes.
  • Soft skill/business courses (Time management, facilitation skills, interpersonal skills, etc. ...).
  • CCNA Security or Security+ certified.
  • CCNA certified.
  • Excellent command of verbal and written English.

Educational background:

  • B.Sc. degree in Computer Science, communications or electronics engineering.

Professional Experience:

  • At least 3 years of professional experience.
  • At least 2 years of IT/Network security technical experience.
  • Hands-on experience on four of the below devices,
  • Juniper Firewalls (Netscreen & SRX)
  • Juniper SSL
  • Juniper IDP
  • Fortinet UTMs
  • MacAfee IPS
  • Bluecoat proxy
  • Checkpoint Firewall
  • Cisco IronPort
  • Cisco routers and switches
  • F5 BIGIP
  • Crypto card
  • HP ArcSight

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