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Job Description
- Responsible for entering new customers on the financial application system Great Plans (GP system)
- Follow up with customers to collect payments before due dates.
- Support customers and solve any issues with collection in coordination between sales department, customer and collection departments
- Ensure the accuracy of Customer registration information and authorized signatures on Great Plans (GP) system - Respond to client calls and inquiries
- Resend invoices and reminder statements as required
- Ensure that all collection procedures are operating in accordance with policies and procedures of the organization
- Performs other duties as required by the position
Job Requirements
- Bachelor degree in Business Administration from a reputable university
- Minimum 1 year of previous work experience in the collections department
- Fluent in English
- Can work under pressure
- Attention to detail
- Excellent knowledge in Microsoft office
- Excellent communication and problem-solving skills
- Maintain confidentiality