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Sales Associate - Mall Of Egypt

Alhokair Fashion Retail
6th of October, Giza
Posted 3 years ago
250Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.

Core Functional Activities: 

  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
  • Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
  • Compute sales prices, total purchases and receive and process cash payments efficiently and courteously
  • Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping.
  • Up-sell and cross-sell products in order to reach hourly and daily sales targets.
  • Inform Assistant Store Manager of unavailable and nonperforming products.
  • Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Visual Merchandizer recommendations.
  • Keen to have all the information in regard to product knowledge.
  • Open and close cash registers, count money, separate charge slips, coupons and vouchers, balance cash drawers and make deposits in order to ensure cash control is maintained at all times.
  • Ticket, arrange and display merchandise, under the direction of the Area Merchandiser in order to promote sales.

Performance Indicators: 

  • Customer feedback
  • Actual Location of suitable merchandise.
  • Shop floor stock availability & Condition of displays.
  • Stock loss statistics.
  • Speed and accuracy of paymenttransaction
  • Customer feedback
  • Adhere to store standards
  • Store Manager feedback
  • Adherence to store policies.
  • Customer feedback
  • Accuracy
  • Cash control
  • Items correctly ticketed and displayed.

Job Requirements

Essentials: 

  • Bachelor’s Degree is a plus
  • Strong interpersonal (verbal and written) communication skills.
  • Attention to details
  • Good English Language (Written and spoken).
  • Strong interpersonal and customer service skills required.
  • Previous experience in the industry/retail is a major plus
  • 0-1 year of experience holding the same role.

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JobsSales/RetailSales Associate - Mall Of Egypt