Customer Service Agent - UK Account

BDO Esnad - Giza, Egypt

25
Applicants for
40 open positions
25
Seen
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,850 to 3,000 EGP per month
Languages:
English
Vacancies:
40 open positions
About the Job
  • Handle British customers inquiries and complains.
  • Ensure customer delight and satisfaction.
  • Provide customer with accurate information and right solutions.
  • Log customer details on the CRM.
  • Preform other duties as assigned by management
Job Requirements
  • Graduates or Undergraduates (FT)
  • Age From 18 Years 
  • Fluency in English is a MUST
  • Excellent communication & problem solving Skills
  • Flexible with shift basis (No Overnight Shift)
  • Any Nationality
  • Military Service status: Finished or Exempted

Benefits: 

  • Transportation
  • Daily Meal Allowance
  • Access To International Gold's Gym ( Inside Premises )
  • VPN Line ( Limited Employee Number ) 
  • Social Insurance / Medical Insurance 

Shifts:

  • 5 Rotational Working Days - 2 Days Off Rotational 
  • 9 Hours Including Breaks
About this Company

BDO Esnad is an Egypt-based outsourcing company. The company was established to provide organizations with business process outsourcing (BPO) services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. The BPO services... (More)

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