Senior Receptionist

We are seeking a professional and highly organized Experienced Receptionist to join our front desk team at El-Nokhba Scans. The ideal candidate will serve as the first point of contact for patients, providing outstanding customer service while efficiently managing appointments, inquiries, and administrative tasks. 

• Greet patients and visitors warmly and professionally
• Schedule, confirm, and update patient appointments using the center’s booking system
• Answer incoming calls, respond to inquiries, and direct calls as needed
• Coordinate with radiology and laboratory departments to ensure smooth patient flow
• Maintain accurate patient records and ensure confidentiality in handling medical data
• Manage payment processing, issue receipts, and update billing information
• Handle patient check-ins and check-outs in a timely and respectful manner
• Monitor the waiting area and assist with patient needs or concerns
• Ensure the front desk area is organized, clean, and welcoming at all times
• Support administrative and clerical tasks as assigned by management