TES Deployment Engineer- Italian Speaker
Cairo, EgyptPosted 1 year ago1 open position
Job Details
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Job Description
Key Accountabilities and Decision Ownership
• Perform fault troubleshooting, identification and resolution for Enterprise Customers targeting First call resolution.
• Solve the Incident within the comply SLA and meet the agreed KPI.
• Deal with different Internal Competence Teams, Carriers and 3rd Parties to solve the ticket when needed to solve the ticket within SLA .
Job Requirements
Core Competencies, Knowledge And Experience
- Fluent in Italian (C1 Written and Spoken)
-Technical background is preferred, Fresh also are welcomed
-Microsoft Excel
-Eager to learn something new
