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Job Description
- You will be responsible for providing remote technical support for clients who have critical response time requirements for their business systems.
- You will work independently and as part of a team to urgently analyze technical issues, troubleshoot over the Email/Phone or via remote access, and escalate problems when appropriate.
- Provide first level support for production issues across multiple applications, including problem identification and follow it to be solved.
- train Users if needed to guarantee full implementation
Job Requirements
- Commerce Graduated (English Section or Arabic), or relevant field.
- At least 3 years of experience as General Accountant.
- Previous user of AXPTA & ODOO is preferred.
- Problem Solving and Time Management Skills.
- Ability to Train others.
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