IT System Administrator

Interact Technology Solutions -
Cairo, EgyptPosted 4 years ago

140Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

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Deliver technical support to clients via phone.
Troubleshoot any reported problems and solve end users issues reaching resolution to ensure customer satisfaction
Apply operating system updates, patches, and configuration changes.
Provide helpdesk support and resolve problems to the end user’s satisfaction
Install and configure new hardware and software.
Configure and support desktop equipment and associated software; also undertake equipment moves and changes and document configuration for the system.
Add, remove, or update user account information, resetting passwords, etc.
Diagnose and resolve desktop faults in a quick and efficient manner
Monitor and respond quickly and effectively to requests received through the IT helpdesk.

Bachelor degree from engineering (computer or communications)
2-3 years providing end-user support and System Administrator in financial field is a plus
Familiar with the following:

Have a good knowledge with Active Directory
Desktop operating systems, MS SCCM, MS exchange console, print server and AV console.
Various software applications and basic hardware for the PC
Principles of network systems
MCP Microsoft certified professional
Basic understanding of electrical safety procedure
Required skills:
- Customer Service oriented
- Strong problem solving and analytical skills
- Fast learner and adaptive in a dynamic environment
- Organized and systematic