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Job Description
- Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis
- Evaluate gathered information, identify and reconcile conflicts, decompose high-level information into details, abstract general understanding from low-level information, and distinguish wants from true needs
- Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes
- Create and revise analysis artifacts and deliverables as needed, such as business requirements, functional requirements, use cases, business rules, business process models, and user stories
- Successfully engage in multiple, simultaneous initiatives
- Work independently with clients to define requirements
- Drive and challenge business units on their assumptions and how they will successfully execute their plans
- Collaborate on integration and acceptance testing
- Mentor team members
Job Requirements
- 3+ years of direct work experience as a business analyst supporting mission-critical business applications
- Bachelor’s in Computer Science, or equivalent work experience.
- Process-driven analysis skills and background in various requirement discovery methods
- Strong facilitation skills to elicit requirements from various personalities across organization boundaries including senior executives
- Proven experience in driving consensus across multiple stakeholders
- Strong verbal and written communication skills to work effectively with clients, team members, and management
- Excellent analytical skills.
- Understand technical jargon and possess the ability to communicate it in layman’s terms
- Ability to analyze and document complex business processes
- Experience writing and executing test plans
- Experience mentoring team members
- Ability to travel domestically or internationally 20-25%
- Fluency in both English and Arabic languages
RECOMMENDED QUALIFICATIONS
- Basic understanding of artificial intelligence/machine learning concepts.
- Knowledge of ArcGIS Enterprise web applications or other web application development.
- Knowledge of Esri products and how they deliver