Digital Project Manager

Key responsibilities

Responsibilities vary according to the organisation but may include a combination of:

• Planning digital campaigns from the initial stages through to final delivery.
• Acting as the key contact for clients along with the business development team.
• Continuously assessing working methods and processes and making recommendations for improvement.
• Identifying and implementing KPIs and project milestones.
• Reviewing project resources and providing an analysis of whether they meet the demands of the project.
• Forming strong relationships with the client and developing communication channels between the relevant parties.
• Ensuring key Service Level Agreements are met.
• Regularly updating key stakeholders on project status.
• Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to the budget, spending, and cost changes.
• Analyzing the success of client campaigns, producing reports and data analysis as supporting evidence
• Working as part of a team to win new business and develop current client relationships as part of the business pipeline.
• Managing executing team and the communication between business development and execution team.

The day-to-day

Typically, a digital project manager will be:

• Managing key client accounts.
• Liaising and updating stakeholders on the status of projects.
• Advising clients on cost, available resources, problems, and solutions.
• Tracking the project deliverables and matching those with agreed deadlines.
• Reporting on success criteria for delivered projects by measuring results.
• Keeping track of the latest digital campaign trends and analyzing digital behavior.