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Job Description
- Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.
- Maintain and customize Sales Cloud and Service Cloud applications.
- Build custom reports, dashboards, and workflows.
- Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
- Develop training materials and provide training and support to SalesForce.com end users.
- Maintain database for integrity and accuracy including cleansing and duplicate record management.
- Manage all sales related technical resources and migration of data into Salesforce.
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
Job Requirements
- Proven experience in office management and strong administrative and organizational skills.
- Excellent written and verbal communications and presentation skills.
- Ability to be flexible in working hours.
- Fluent in spoken and written English.
- Excellent Computer skills (MS Word, Excel, Internet, etc.)
- Sales force experience is more preferable.
