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Customer Support Supervisor (Sales Operations)

GlassRock Insulation Co.
Maadi, Cairo
Posted 3 years ago
83Applicants for1 open position
  • 0Viewed
  • 0In Consideration
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Job Details

Experience Needed:
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Job Description

  • Ensure the correctness of each Sales Contract w.r.t. price, specifications & Commercial terms.
  • Update management with any irregularities in the Sales Contract.
  • To prepare the Production Schedule and maintain the required delivery dates.
  • To ensure the correctness of the Letter of Credit received from the customer and get it amended as per requirement.
  • To ensure timely negotiations of documents under various Letter of Credit with accuracy.
  • Coordinate with Banks for all L/C related issues and resolve the same.
  • To update management with the current backlog.
  • Coordinate with shipping lines for the timely loading of export orders.
  • Respond to all queries from sales/customers.
  • Coordinate with purchasing for inventory planning of facings.

Job Requirements

  • Appropriate university degree.
  • Minimum of 5-7 years of experience in a similar position.
  • Excellent English language.
  • Communication/Presentation skills.

 

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