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Non-Voice Agent - Cairo

Atheel CC
Maadi, Cairo
Posted 4 years ago
229Applicants for200 open positions
  • 12Viewed
  • 12In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Salary:
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Skills And Tools:

Job Description

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

Job Requirements

  • Fluent English is a must
  • Maximum age 30
  • Males only
  • Military services is known
  • Graduates Only
  • Rotational shifts
  • Location: Maadi - Degla

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JobsCustomer Service/SupportNon-Voice Agent - Cairo